Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. Politeness. As a working class family that was attempting to give our child a wonder experience, I am outraged that a company would gain such a profit off of a cancellation! The purpose of this article is to provide a step-by-step guide on how to get a full refund from EF Tours. Also, keep every email and receipt. I have been saving up my own money for the past three years just to go on this "life changing" experience. I worked on the building and had to be in the offices every 3 months for 2 years. corvette parts california. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. A Comprehensive Guide, Do Travel Adapters Change Voltage? When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. Whatever you need, well handle it. We also were traveling to all the countries during the world cup. A COVID-19 Future Travel Voucher can be exchanged at any point prior to its stated expiration date for a cash refund option based on the original scheduled departure date of the tour program. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. Although student were allowed to go out on their own during our free time, they were asked to go in groups of three or four and were left in pretty safe areas to spend their free time. While this may seem like a school trip, it is not. We were late to our tour of the Colosseum in Rome. Usually if you haven't paid in full you could get a cancel for any reason insurance which will give you about 75% back. EF, as a company, offers may types of tours ranging from group trips for adults to organized gap years for high school graduates. We did have some great cultural experiences while we traveled. nike nationals track and field backpack; 0 comments. EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. EF Tours Return & Refund Policies. I've been paying off a trip to Ireland/England from EF Tours for Girl Scouts for about a year. Costs for these trips can range widely, depending on the destinations and length of the trip. There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. Hursh can still be heard on the buses as well as the Magical Express. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. This caused problems for a few kids on our trip who werent expecting these costs, and they unfortunately had to miss out on some of the better additions. While it wasnt quite as comfortable as some of the other places wed stayed, it was completely acceptable and had a spectacular view of the Gulf of Naples from the rooftop terrace. The next group dinner was at a Polish restaurant where the group was served a fried chicken patty and french fries. The deduction of $500 includes items such as the non-refundable deposit and other non-refundable fees. Tours with scheduled departures from October 1, 2020 September 30, 2022, If at 44 days or less prior to departure of your tour, travel restrictions, governmental orders, or other conditions related to the COVID-19 pandemic make it impossible or impracticable for EF to operate your tour as scheduled, or any of the COVID-19 travel related events referenced in the. The Versailles excursion seemed overpriced as well. They split group in half. She and her husband, Jerard, had to pay $437 for new tickets. Theme: Newsup by Themeansar. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress General sale starts at 9am . We found that participants can sign up just about any time before the trip departs. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! My son had a very poor experience with the Grecian Odyssey EF tours. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. She usually did a count to make sure everyone was there when we were ready to leave, but she did leave people behind at least twice during our trip and have to go back and get them. Not only did I make a complaint to the Better Business Bureau but I also requested that a manager call me and I have yet to hear from anyone. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. It all depended on where we were and what was going on whether or not wed get to select a restaurant on our own or if the group would be directed to eat at somewhere specific, and if wed have lots of great choices or really limited options. But why cant I get a refund? They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. However, we understand the existing account on file may be inactive, or that you may prefer a check to be sent to you by mail instead. Sometimes it seemed inevitable, like when we were stuck in an airport or train station. The rooms at these Hiltons were very new, immaculately clean and extremely comfortable. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. Call 800-665-5364 to enroll, EF Tours for High School Graduates The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. And, this hotel was a truck stop on the M1. When he asked for these items at the front desk, he was told that we should have called earlier to request them since they were all locked up in a cabinet by the time we arrived at the hotel. It will cover topics such as contacting EF Tours directly, filing a complaint with the Better Business Bureau (BBB), disputing the charge with your credit card company, and seeking legal advice. Breakfast and dinner every day were included in what we paid for our tour. But their ads sure reflect diversity! All transportation arrangements are made by EF Tours, including flights, buses, trains, etc. Your Group Leader may choose from the following options: Work with EF to modify your group's current tour itinerary and dates, or find a new tour and apply all money paid to the new tour. I had some incredible experiences in some amazing locations with my only daughter, and I wouldnt trade that for the world. EF books all travelers in economy class seats for all transportation methods. EF Tours are set up to be hosted by a local teacher who is then designated as the group leader. Teachers are incentivized with free and reduced price travel to recruit students to join their tours. I was told that they only charge whats been deposited. On our way to Rome, our guide added a stop in Ovierto, a beautiful small town with picturesque views, wonderful dining and great little shops which we enjoyed immensely. My kids are going on an EF tour in March. But the worst experience in this hotel went to a dad on our trip, whos single room contained only a sofa. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. Settling with a debit card, a check or even a wire transfer means the money is gone. . About 3-4 months before our trip, and after we had already paid IN FULL, we were notified that because of our small group, our group leader had only signed 5 people up..hindsight tells me people saw what a rip off it was and didn't sign up to take it in the rear from EF. $900 which we did. Even if every single person had to buy a ticket, I cant imagine that the cost for a group tour and the transportation to get the group there cost an additional $84 USD per person. I decided to give them on more try, as they promised a better experience..my bad. I think our group leader made that choice when she set up our trip. She told us we only had five minutes to use the restroom and get back on the bus. The key is to take the right steps and document all communication. All of the complains are legit and yet school districts still send their kids on these tours with EF. Hence the lawsuit (in CA 2020, look it up). hearts shooters choice; clark county police scanner; elton john albums in order We're within 95 days of the trip so I'm not even sure I can get a refund, but if he wants his own room it's almost $1000 extra. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. Parents have paid thousands of dollars for student tours abroad -- and those refunds aren't coming. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). Required fields are marked *. This hotel was a bit older than the Hiltons wed stayed in, but it was clean, spacious, and comfortable. The traveler can then utilize the remaining portion of the COVID-19 Voucher on another EF product for themselves or a member of their immediate family or community. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. For what it's worth 4k for a scotland ireland trip is definitely too much. They want to keep $1000 each child therefore I will loss $2000. Per the website, tour participants are assured that travelers can count on safe, clean and comfortable hotels with private bathrooms but much beyond that the info is sparse. Once EF has processed and notified you of this move, you may opt to receive a COVID-19 Future Travel Voucher valued at 100% of monies paid toward your original tour/program. I got in touch with Expedia, and it finally refunded her $437. When Will Hawaiis Safe Travels Program End? I've decided that I'm not going to go for financial reasons and feeling that it's too expensive for what I'm getting. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. Dont let months pass by without letting the company know that your money is still missing. Dinners seemed to improve when we got to France. All I know to do is make this issue public. She lost her engagement ring in a rental car. The EF Go Ahead Tours app supports and connects our global community. Where is it? My mom had to put hotel rooms for 30 students in her credit card. People are requiredLISTENrequired to purchase the Global Protection Plan. Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $500. Flights Cost, airlines we use, booking flights, baggage, requests, and managing your flights. How Does PTO Work for Salaried Employees? For example, on our first full day of the trip, we visited the Tower of London. They also provide a fundraising page, where friends and family can pay EF directly to offset the cost of your trip. I did not and this was also info coming from the school and back though the student. I cant guarantee this Ive advocated many cases where a company promised a refund in writing but it can help. This company is a complete scam. Students and parents can then sign up directly through the EF Tours website, and submit all payments directly to the company. We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. We learned that this hotel had once housed men studying to join a monastery, which explained the doritory feel of the place.
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