Bottom Line: Yes, I would recommend this to a friend, By I have been out of shape and have not exercised in years but now I am enjoying every minute of it. Otherwise, it is affordable and location is great. Directed to the website for resolution - no one contacts you back. Join now! John K., To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There is no trainer and no fitness classes. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. James D., I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. Many gyms want to make sure youre staying healthy and strong. I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Exceptions to this rule are rare. etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. theme, but overall terrible. 24 hours. . It is just offensive. Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. We are so happy you're enjoying your experience with us! 856-722-5950. Corporate unclean, only care about profit, By We're so happy to hear that you found your new home away from home at our McCandless club! Thank you so much for your kindness! We are so happy you're enjoying your experience with us. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. They are fraud. Your only defense is to turn up your earbuds to the highest possible volume to try to cancel the noise out. The majority of Kids Club services are at Active, Sport and Super Sport facilities. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. Find out how we combat fake reviews. Im happy with the way the air kicks on to keep the room from becoming stuffy. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! Don't support them! From the front door to the back of our Judgement Free Zone, we always strive to keep our club clean and comfortable for the safety and satisfaction of our PF family! 2023 Trustpilot, Inc. All rights reserved. . New York, Verified Reviewer. Each tier has a few more amenities than the previous one. If you haven't already done so, please bring this to the attention of your home club manager so they can address this accordingly. Entering a 24 Hour Fitness gym is toxic from the moment you open the door. I thought that would be a good idea and I could come back after my leave if I have time. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. Layton, UT, Verified Reviewer. 24 Hour Fitness vs. LA Fitness and Planet Fitness. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. When will 24-hour fitness gyms go back to opening 24 hours a day? I love the functional tracing room to mix things up and not get bored . Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. But now they can finally reopen. 24 hours. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. bad place. Big box chains like Planet Fitness remain closed. It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. My doctor faxed one over to them and still, I have seen nothing. Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. The national office told me I had to deal with Citrus Heights. If your club is closed, rest assured that we will not bill you until it reopens. I'm uncertain at this time if I'm going to continue my membership. They just switched to rap a month ago or so, but that really offensive most of the time. One of the girls reactivated in a negative way to me looking at her. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. I signed up a little over a month ago and have not been able to use them , at this point I no longer want to use them after knowing they are basically being used as a bed. They STOLE that money upfront from how many members? An employee told us only authorized people can work on the machines, and no one at this location is authorized. If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? Kaneohe, HI, Verified Reviewer. Our guide to five popular gyms helps you see what Planet Fitness, Youfit, LA Fitness, 24 Hour Fitness, and Golds Gym offer and how to choose which one is best for you. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. So far out to a great start. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness I called 24 Hour Fitness and requested to have my membership canceled. This company steals money from good people. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. 24 Hour Fitness is one of the most popular gyms in the country. California, Verified Reviewer. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. Replies to negative reviews in < 24 hours. Ive found a new fitness home at Planet Fitness McCandless. Every handle, everythings been sprayed.. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. I had a baby, and they took advantage of my situation. Blink Fitness Review: Is This Gym Worth It? And thanks for the five stars! I learned more from the other club participants than from the staff member. Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. Youll have to pay your first and last months membership fees when you sign up. Dont fall for any special they offer. The worst gym I ever signed with. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35. Active is the lowest club tier and Ultra Sport is the highest. Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account. Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. Sa. Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. Please look at the time stamp on the story to see when it was last updated. These courses take place two to three times a week and are 50-minutes long. I told him that it was not possible because I live 600 miles away in Portland, OR. We're so happy you're enjoying your experience with us. Sometimes I need to get in and out in 30 minutes and because of ignorance, I cannot. People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Furthermore, you have an opportunity to build new relationships with people in your class. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Overall, it is good. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Dallas, TX, Verified Reviewer. They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. Also, theres only one pec/Delt press, and it is always in use. Weights are always clean. He was inflexible. Will you do the same? 0 have signed . Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Very attentive, kind, and helpful staff!!! If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. 24 Hour Fitness pricing varies greatly depending on where you live and what type of club you have. Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. We. In northern Indiana. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. However, its not a guarantee that your local club will have babysitting. By If I could give them 00000 stars I would. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. Verification can help ensure real people write reviews about real companies. Hey Eric,Thank you for informing us of the damaged equipment at your home club. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. All just $10 a month. OK, so I'm out $35, but they have 430 locations in the country. The owner is there three times a week and is open and friendly. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. 24 Hour Fitness' strength lies in its tiered approach to its clubs. Their facilities are varied enough to give you options between the basic amenities of an Active club to the numerous amenities at Super Sport and Ultra Sport clubs. Thank you for sharing your positive experience at Planet Fitness, Patty! We always want our members to be able to gym confidently and comfortably! The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. After months of paying my bill and finally getting to work out for 1 hour a day only, I got flagged yellow today at the front door. Everyone is able to do their own workout & feel good about it. Prices starting as low as $10 a month. It is clean and the staff is excellent. Hey, Jeff! This is an advantage if swimming is part of your workout routine, or if youre in physical therapy and your doctor has given you pool workouts as part of your recovery. This certainly isn't the way we want our members to feel. My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. If you have a history of not going to the gym a few months after joining, it could cost you a lot of money to get out of the contract. The tour was finished in in about 5 minutes. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. 24 hours. Information provided by various external sources. The cost can be up to around $20 a month. 89 reviews of Planet Fitness "This is a good basic gym. Its very clean the staff couldnt be nicer. I have never joined a gym before. And, I do not believe the crowd meter is accurate. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! By 24 hours. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. , Strong winds blow tree down on carport Huntsville, More lawsuits possible in Jack Daniels barrel house, TN democrats frustrated with abortion-measures delay, Two EF1 Tornadoes Confirmed in Jackson County, Flood Warnings in effect through the weekend, Judge denies Mason Sisk supression request, ADEM announces new group to study response to fire, Shooting under investigation in Huntsville, Do Not Sell or Share My Personal Information. You can tell Planet Fitness has very high standards for their staff. Companies can ask for reviews via automatic invitations. Then, ask your local club salesperson those questions. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. . Your neighborhood gym in Union, NJ. With no refund of a full month's dues. The second week after joining, the seat adjuster knob disappeared (on machine#6). Cantu said no ones rushing in right now because of COVID-19. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. 24 Hour Fitness classes offer just about every type of workout youd need at various phases in your life, from high-intensity interval training to workouts designed for older people. This is an email from the Planet Fitness media relations team about gyms reopening in our area. Copyright 2013-2023 HighYa LLC. Space people bring free weights in there and do not follow the directions of leaving the machine after they are done their workout. etc. Lynnwood, WA, Verified Reviewer. Clean, spacious, and good quality equipment. I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. Give us a call, or stop by the front desk during your next visit so we can hear you out! Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Remake Planet Fitness 24 hours again. review; add location; contact; . By Are you kidding me now? Your feedback is important to us! Planet Fitness Location - New Jersey on . Lakewood, CO, Verified Reviewer. Their turnover in staff and personal trainers was amazing. Get the Android Weather app from Google Play, WHNT News 19 Sales Team Broadcast and Digital, Planet Fitness will beef up its sanitation efforts and implement physical distancing, Best smart home devices for older users, according, How to get started on spring cleaning early, according, Worried about your student using ChatGPT for homework? I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. 24 Hour Fitness doesnt post online pricing for these classes. We just did that an hour ago. A lot of gym didnt know what to expect, said Cantu. Gym is clean, front desk not very friendly but that's fine with me I am not there for them. Anytime Fitness Review: Is This Gym Membership Worth It? Customers seem to value the around-the-clock access they have to their clubs. You can stay & be as slow as necessary for you to complete your workout. etc. This place deserves to fail. I do not want to hear anything like that when I come to work out. Cantu is looking to add sanitation bottles at every machine. I love how the staff doesnt harass you to extend or add on to your membership. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Su. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. But nope. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. They have been in those chairs ( alternating at each visit ) every time I have been there. This petition starter stood up and took action. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. There are some frustrating things like the spray and paper towel to wipe down. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. We had already planned on the 15th, said Wheeler. But gyms like Workout Anytime is already prepared. etc. Here are 8 tips for writing great reviews. The mindset is this you can work out, but space out and clean up after yourself. I was told to call the national office at 866-308-8179. I had already paid March dues. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. It elates us to know we're providing you with the pristine and welcoming environment you deserve. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. etc. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. HUNTSVILLE, Ala. When the pandemic swept the nation, it shuttered many businesses. I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. And the home of the Judgement Free Zone. You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. Rick B., There are to many cardio items on the floor. The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. We appreciate your feedback. "Were we going to get a rush like New Year . I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. Difficult to Cancel: Many people have a hard time canceling their membership. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. We look forward to seeing you again soon at our Planet! Awesome members like you are the reason we do what we do. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. The 30 min circuit was a great start and the app has everything you need to get going on machines . John G., After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. We use dedicated people and clever technology to safeguard our platform. Many of the machines do not work properly. What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. I wish I would have made the change sooner. We hate hearing you feel this way, Jen! Call or go online now for 4 months for $99. It does cost more than some gyms, but it is never crowded and ALWAYS open. The same person taught the classand pretty much ignored me. Write down any questions you have after you read over it. I hope they stop it. 24 Hour Fitness gym amenities are tied to their club type. I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. Were we going to get a rush like New Years?. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. My guess is that state limitations in your area are affecting them. COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. Th. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. Live in Charlotte NC and thought surely one of them would be 24 hours on the weekends. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. All Planet Fitness locations in your state New Jersey (NJ). etc. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. Tu. I had 30 pounds to lose and I did it in three weeks. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. They have a variety of classes to accommodate. Only the best for members like yourself! We encourage you to reach out to our management team, so we can address your concerns. Active and Sport clubs will cover the needs of the average gym member. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs.
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