Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. No they don't keep cash at the stations. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. E\\y\F@B.THH!*o* The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. If you have a question, please call (510) 464-6841. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. The check may take 4-6 weeks. 0 0 10.146 10.364 re In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. Stanford, California 94305. Can I have more than one card in my Clipper account? So take your balance down to $1.50. EMC Add only that total amount to your card. Transit pass refunds are subject to transit agency approval. Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. Get it back from them when you plan your next trip to San Francisco. Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. Donations of tickets with unused value of less than $1 can be made to local non-profits. /Tx BMC You can also log in to your regular Clipper account to see your balance and download a transaction history. /Tx BMC Your session is about to expire due to inactivity. I no longer need to use Clipper. If your card is registered, contact us so we can block your card from further use. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. My spouse, relative, or close friend needs help managing their registered Clipper card. The Go and Smart Passesare non-transferable. Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. Please note that, Caltrain has a proof-of-payment system for fare enforcement. H*2T0T3415Rf& 0 0 10.146 10.364 re What do you recommend for getting this resolved? HD
0UR K(EP%xg:#6(=VU-zTqwn?p 0
endstream
endobj
194 0 obj
<>/Subtype/Form/Type/XObject>>stream
Q: This happened to my wife when she was with her 90-year old mother, attempting to get on BART in Berkeley with Clipper cards, each of which should have had $20 on it. Transit pass . Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. Refunds are subject to the fees in Section 10. Hope this doesn't break the bank for you. If your card is registered, contact us so we can block your card from further use. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. E\\y\F@B.DHR!"g/ Tickets submitted for refund must have been purchased by cash or debit card. @ a\y@tS|~vY%sK{nAy bh
endstream
endobj
168 0 obj
<>>>
endobj
169 0 obj
<>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>>
endobj
170 0 obj
<>/Subtype/Form/Type/XObject>>stream
If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). We cannot give refunds for partially used passes or tickets. Clipper cards will hold a maximum of $300. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. Clipper Refunds: Only registered Clipper cards, are available for refunds. Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. If you forget to tag on and/or off, you will be subject to citation. 0
endstream
endobj
200 0 obj
<>/Subtype/Form/Type/XObject>>stream
EMC Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. I dont think you can get back the basic Suica fee either. Phone. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. The other option is a refund. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. 7) d"W0%Q T Clipper says it does not take funds away, even if the card goes unused for years. H*2T0T3415Rf& I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. Opens in new window. H*2T0T341f& Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. So what you could do is to rack up a negative balance to offset the $3 fee. The site navigation utilizes arrow, enter, escape, and space bar key commands. You must tag your card again when you get off the train. You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Registering your card protects your card balance and allows you to set up an online account. /Tx BMC All Go Pass users should register their Clipper cards on Clippers website. /Tx BMC The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. EMC Any suggestions, or is this another way for a government-backed agency to abscond with my money? 2020, Metropolitan Transportation Commission. Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. Visit our VTA Smart Pass page for more information. `qp8Wkdj434T) Y
endstream
endobj
212 0 obj
<>/Subtype/Form/Type/XObject>>stream
There is a $5 fee for this service. There is a $5 fee for this service. Subject . 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Only registered Clipper cards are eligible for refunds. 0 0 10.1455 10.364 re Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. o Discover . Choose to stay logged in or to log out. A Station Agent canhelp process a ticket refund request. 0.749023 g 2020, Metropolitan Transportation Commission. 0 {
endstream
endobj
196 0 obj
<>/Subtype/Form/Type/XObject>>stream
Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. 0 6
Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. f
endstream
endobj
186 0 obj
<>/Subtype/Form/Type/XObject>>stream
bFrADhDwzeCJt>HJG()qCFY9Vq{$s? When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. 0
endstream
endobj
191 0 obj
<>/Subtype/Form/Type/XObject>>stream
While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. Then you wouldn't have to bother about a refund. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. E\i\\ Paper tickets balances cannot be transferred onto a Clipper card. endstream
endobj
startxref
0
%%EOF
332 0 obj
<>stream
If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. I think you can add value as needed to exit a station, if your balance is insufficient for the journey. Add value, set up autoload, and check your balance! Phone. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. E\\y\F@B.THH!*o* I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. A: No. A: Many others are praying, as well.
endstream
endobj
189 0 obj
<>/Subtype/Form/Type/XObject>>stream
f Eventually, we got the refund. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. No. /Tx BMC Because Smart Passes are only available through Stanford Transportation-issued Clipper cards, there will be a replacement fee of up to $5 for all Smart Pass replacements. EMC To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. EMC Phone. The refundmay take 4-6 weeks to process. Include the card number in your description. However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. 0.749023 g Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. 0.749023 g
endstream
endobj
172 0 obj
<>/Subtype/Form/Type/XObject>>stream
Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Get Morning Report and other email newsletters.
endstream
endobj
187 0 obj
<>/Subtype/Form/Type/XObject>>stream
Be sure to review the paper ticket fare chart at the station. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. If you have a Go Pass on one of these cards, please contact our office for a replacement card. Key Clipper information translated to Chinese. f Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. safe parking at hotels near Oakland Airport?? 0 S,
endstream
endobj
207 0 obj
<>/Subtype/Form/Type/XObject>>stream
When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. This option helps you avoid paying for postage and is the most secure option. Otherwise, you will be logged out automatically.
North Miami Beach Shooting,
Articles C